When to Hire a Chief Operating Officer

September 13, 2022

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In a conversation led by Oak HC/FT Talent Partner Leah Scanlan, four seasoned operators provided insights on when (and who decides) to bring on a COO, defining the often wide-ranging role, and how to ensure a successful CEO + COO relationship. Guests included:

  • Adrienne Gormley, Former Chief Operating Officer, N26 – Prior to N26, Adrienne spent six years at Dropbox, where she served as Vice President of Global Customer Experience and Head of EMEA. Before that, she spent seven years at Google.
  • Samantha Roady, Former Chief Operating Officer, MoneyLion – Samantha joined MoneyLion from GAIN Capital, where she was a Founding Partner and most recently served as President of its global retail brokerage business.
  • Meghan Joyce, Chief Executive Officer, Stealth Startup – Meghan was most recently Chief Operating Officer at Oscar Health. Before that, she spent six years at Uber.
  • Caitlin Donovan, Global Head of Health, Uber – Caitlin joined Uber from MyOrthos, where she served as Chief Operating Officer. Before that, she was Executive Vice President of Operations at LogistiCare.